This story is a unique mix of non-fiction and fiction dealing with a very realistic near future technology of chatbots run by AI – especially with the recent ChatGPT.
The story takes the form of a mix between an article referring to past events and a regular short story told from the point of view a reporter. It starts with events leading to a suicide of a businessman who was under investigation for knowingly selling faulty pacemakers. Apparently he got a ton of private messages through various digital channels in the months leading to his suicide. The messages were very demeaning and could have pushed him over the edge to commit suicide. The reporter investigates the origins of these messages in this and similar cases, and through her investigation discovers an automated chatbot named Sylvie. But the bot doesn’t just try to push bad people to commit suicide, it also uses the same machine learned algorithms to help people in need. All this is mixed with various fact infodumps about machine learning technology and some philosophical arguments about the ethical and legal issues of such an autonomous chatbot.
The story is very successful is introducing some interesting dilemmas we might very soon face with current technology. I am just not sure it entirely works as a fiction short story since it is mostly an opinion essay on the subject, but I can also see how using a fictionalized case study to explore the issues makes the morale questions easier to relate to. A story worth reading but a mixed experience.
Read in Clarkesworld December 2022